blue screen


Today we are going to be talking about how to get rid of a blue screen that a friend had encountered on his computer an, he was running Windows 7 on a  HP Pro book 4520.

below is the error:

A problem has been detected and windows has been shut down to prevent damage to your computer

If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again follow these steps:

check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the Manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe Mode to remove or disable components, restart your computer. Press F8 to select Advanced startup Options, and then select Safe Mode.

For technical support to this problem, call Windows help line: +1-855-4843589

technical information:

***stop: 0X0000001e(0XFFFFFFFFC00000094,OXFFFFFF800C07


One of the computer programs I came across was  called PC Accurate Pro”  First thing I did was to   to remove PC accurate pro, since the blue screen is not going to allow this to be done, you have to go into what is called “Safe Mode with Networking” To get here you have to restart the computer, and hold down the F-8 key, once the computer has loaded, then you have to log into the Administrator account, go to Programs and Features on Windows 7.

After trying this and having no luck, the next step you might want to try is System Restore, to get here, under  the control panel, click recovery, Click Open system restore on the right side of the screen.


click NEXT this will take you to another screen, which will give you a list of system restore points. Each restore point will cover a certain program,  in order to find out which programs will be affected, Microsoft has provided a tab where you can check this. Click the “scan for affected programs” Tab



Once you have decided which  restore point you want to use, click on that Restore point. 


click NEXT and click FINISH. This will start restoring your computer to that particular point.


I found that system restore was unsuccessful for me, so the next step was to check the computer’s Hard Drive. To get here, Go to  the start button,  CLICK on the COMPUTER tab, RIGHT CLICK on the hard disk Drives, this will open a menu then click on PROPERTIES.


Once here click on the TOOLS tab



Go to where you see ERROR CHECKING near the top of the Window,



Click CHECK NOW, and this will open up a new menu.


check the two boxes AUTOMATICALLY FIX FILE SYSTEM ERRORS and SCAN FOR AND ATTEMPT RECOVERY OF BAD SECTORS, Click Start button to continue( Make sure you only do this once a month, this is really rough on the hard drive)



Here you schedule the disk check the next time you restart the computer.

Should this not work, the last step would be to go directly to the  HP Website, or which website pertains to your computer.


To update the BIOS to the Motherboard,  you will normally type in the product name or number, the number that the manufacuter  is interested in what is called the service Tag.

Then look around the top of the webpapge, click on support, drivers and download, after clicking this, the page should show a list of current drivers for the Audio, one should be the Bioshp-4520-dowload-pageClick on this and download BIOS update, and you should be up and running.


God Bless,

Putting God first,


God Gets the Glory!!!!


No video with supported format and MME type found

After reinstalling the Windows Vista operating system, I had gone to a christian Web site and when I had tried to watch one of the Sermons from their archive this came up below

No video with supported format and MME type found

No video with supported format and MME type found

I began by trying different things, first updating to Service Pack one , installing the Adobe Flash Player, and Real player nothing was working. I was at the end of my wits, then I  asked Jesus to help me with this. As I was looking over the website,




I came across something that said  “LIVE AUDIO Stream” TAB near the bottom was this “Live TV Bandwidth Tester” which included “SilverLight player update.

Once I downloaded and installed it on my computer, I no longer ended up with the error “No video with supported format and MME type found”


Before installing SilverLight, make sure you uncheck the installation of the Bing Search Engine, and making MSN as your homepage, unless this is something you would like installed.

I hope this helps.

Putting God First!!! God gets the Glory!!!

No Disc, now what do I do?

I recently was having some trouble with my computer. I was trying to watch a sermon from Greg Laurie at his website It was becoming very glitchy and I couldn’t figure out what was going on. I believe I was reminded by the Lord, about the video card on my computer which i had totally forgotten about. The Video Card  is a Ati Radeon HD 2600 Xt. What I had forgotten to do was load the driver on the computer, after I had recently reinstalled Windows Vista. i began searching  all over for the disk but, to no avail. I then began checking the internet for a possible website, turns out there are a lot of companies out there that will try to solve your problem, like driver update websites, some end up not helping you at all, just giving you more problems. Lucky I was able to find a link from, which had a link to the AMD website. I have provided a link below

when you get to the website,

AMD Automatically Detect

go down where you see Latest AMD Drivers and Software, I had tried the Automatically Detect and Install you Driver, and found this was not much help for me, maybe your results will be different.

Once you locate your specific driver, for your particular Video card you will notice that there is not one listed for the Windows Vista,

Radeon HD 2600







here click “OTHER” which will take you to another page, which ask if you have a 32 or 64 bit. To find out you will need to go  to Start> type in the Search Field “System” once you click on this, you will be taken to another window, look under “System Type, here is displayed if your computer is a 32 or 64.

Radeon HD

Once you have clicked on the proper bit size go down to where you see Downloads click on where you see Catalyst Software Suite

Catalyst Software

After downloading the program, a Window will open up, click install.

Select Installation Operation










Once the program has loaded you will be prompted to click Next, and install.

Here you will have the option to either choose Express or Custom,

Express or Custom














choosing Custom will provide you more security when downloading programs. After clicking next the program will start loading.

installling components













Make sure to read the End User License Agreement, before excepting.

End User License Agreement












After the program loads it will make some adjustments to your computer monitor, the screen will go blank for a couple of minutes, click Finish and your done.

Putting God First!!!

Password reset disk

What you do when you have forgotten your password and you end up locked out of your computer? This is a dilemma  nobody wants.  So, now what do you do? Well, if your me, you create what is known as a password reset disk. I know you can  just reinstall the operating system but, what fun is that. You have to reload all the programs and files that you have.

If you wish to know how to do this  you can click on the link below for Windows XP:

For Windows Vista: click on this link:

For Windows 7 click on this link:


If you are using Windows XP and you want to reset your password I have provided a link below:

So what is your next step?


Begin at the start menu,start button then inside the search field, type in User Accounts

search field User Account


 User accounts> under “Tasks” on the left side of the pane  click “Create  password reset disk”


create a password reset disk


Make sure you have removable media which means popping  a thumb drive into one of the USB ports.

English: A Sandisk-brand USB thumb drive, SanD...

English: A Sandisk-brand USB thumb drive, SanDisk Cruzer Micro, 4GB. (Photo credit: Wikipedia)










After inserting a thumb drive,  click “NEXT”

welcome to forgotten password wizard








Here: choose where you have your  thumb drive inserted and click “NEXT”

creating password on the following drive

Here: type in your current password.

current user account password


completing forgotten password wizard

The Next step is to place this thumb drive where you can get to it, should you ever need it.

To make a Password Reset Disk For windows 8.1 You will need to set up a local account .

Bring up the Charm Bar


charm bar

Type in the search field  User accounts> on the left side  below “Tasks”  on the link click  “Create  password reset disk”  Insert a thumb drive into one of the USB Ports. Then go thru the prompt clicking “NEXT”,  choose where you have your thumb drive inserted click “NEXT”. Then type in your current password, click” Finish” and now place this device where you can find it.

Have a great day.

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Putting God First.

God Bless


custom or Quick: Avoiding problems


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Today, we will be talking about how to prevent problems in the future, by doing something simple, it may take a few minutes but, in the long run, it will be well worth it. I run across several computers and they all run into the same problem, be it something they were in a hurry to do, or they didn’t know that there is an alternative, or just didn’t notice. Like for instance do we notice that when you are about to download Adobe, that it includes a free virus Scan from McAfee.

Enhanced by ZemantaThere are many programs out there it is sometimes hard to keep track of them, some them even include toolbars, so where am I going with this? Once a person download a new program, the immediately want to run it sometimes overlooking the obvious, if you do the quick install you will not notice it until your computer starts to act strange. Then there are those that include a toolbar and all of sudden your browser is offering something, that you really didn’t want. By downloading something simple as “SpeedFan” we find we could end up with such programs as Conduit Search, Optimizer Pro, so in order to avoid having these programs installed on our computer, we clicked on decline, now if we didn’t notice that there was a decline button, and just pressed next, we would have these two programs, to not install Optimizer pro, you still have to UN-check the box, then click “Decline”I hope this gave you some insight into what can happen, and if we go slowly and just don’t click with out reading each item, we will solve a lot of problems and headaches in the long run. If you do get into a mess if you download from my blog Malwarebytes, this should take care of all of your problems.
Putting God First
God Bless

Windows 8 accessing Safe-mode


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Safe-mode is   when you have a problem and you are trying to diagnose what the problem might be. Let’s say you have some malware or a virus, the safest way to remove these problems would be to go into  safe-mode.   If you are using Windows XP, Vista or Windows 7, the quickest way is to hold down the F-8 key or  hitting the F-8 key repeatedly.

For Windows 8, there are some steps that you must take. First off, pull up the Charm Bar, go to Settings, “change PC Settings, Move down to Update and Recovery,this will take you to another page,  Move down to where you see the word” Recovery”, Under Advanced Start-up, click restart.

After restarting the computer, you will have a few options: Choose Troubleshoot>  Advanced Options> Start up Settings> Restart the computer, and this will take you to  Startup Settings,  press the number 5 on the keyboard, which is Safemode with Networking. Using this will enable you to update any anti-Malware program, or anti-Virus.  Use  the administrator account in Safe Mode.

below is link of what devices are working during safemode

This is a break-down of  all safe modes:

below I have provided ways to boot into safe mode with Various Windows operating systems including Mac

booting into Windows XP

booting into Windows Vista

booting into Windows 7

link for using diagnostic tools in safe mode

Putting GOD First

Be safe and Aware