blue screen


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Today we are going to be talking about how to get rid of a blue screen that a friend had encountered on his computer an, he was running Windows 7 on a  HP Pro book 4520.

below is the error:

A problem has been detected and windows has been shut down to prevent damage to your computer

If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again follow these steps:

check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the Manufacturer for driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use safe Mode to remove or disable components, restart your computer. Press F8 to select Advanced startup Options, and then select Safe Mode.

For technical support to this problem, call Windows help line: +1-855-4843589

technical information:

***stop: 0X0000001e(0XFFFFFFFFC00000094,OXFFFFFF800C07
4DIE,0X00000000000,0xFFFFFFFFFFD)

 

One of the computer programs I came across was  called PC Accurate Pro”  First thing I did was to   to remove PC accurate pro, since the blue screen is not going to allow this to be done, you have to go into what is called “Safe Mode with Networking” To get here you have to restart the computer, and hold down the F-8 key, once the computer has loaded, then you have to log into the Administrator account, go to Programs and Features on Windows 7.

After trying this and having no luck, the next step you might want to try is System Restore, to get here, under  the control panel, click recovery, Click Open system restore on the right side of the screen.

system-restore

click NEXT this will take you to another screen, which will give you a list of system restore points. Each restore point will cover a certain program,  in order to find out which programs will be affected, Microsoft has provided a tab where you can check this. Click the “scan for affected programs” Tab

last-system-report

 

Once you have decided which  restore point you want to use, click on that Restore point. 

system-point

click NEXT and click FINISH. This will start restoring your computer to that particular point.

 

I found that system restore was unsuccessful for me, so the next step was to check the computer’s Hard Drive. To get here, Go to  the start button,  CLICK on the COMPUTER tab, RIGHT CLICK on the hard disk Drives, this will open a menu then click on PROPERTIES.

hard-disk-drive

Once here click on the TOOLS tab

checking-hard-drive

 

Go to where you see ERROR CHECKING near the top of the Window,

error-checking

 

Click CHECK NOW, and this will open up a new menu.

check-disk-options

check the two boxes AUTOMATICALLY FIX FILE SYSTEM ERRORS and SCAN FOR AND ATTEMPT RECOVERY OF BAD SECTORS, Click Start button to continue( Make sure you only do this once a month, this is really rough on the hard drive)

schedule-disk-check

 

Here you schedule the disk check the next time you restart the computer.

Should this not work, the last step would be to go directly to the  HP Website, or which website pertains to your computer.

hp

To update the BIOS to the Motherboard,  you will normally type in the product name or number, the number that the manufacuter  is interested in what is called the service Tag.

Then look around the top of the webpapge, click on support, drivers and download, after clicking this, the page should show a list of current drivers for the Audio, one should be the Bioshp-4520-dowload-pageClick on this and download BIOS update, and you should be up and running.

 

God Bless,

Putting God first,

 

God Gets the Glory!!!!

why is my internet not working


Has this ever happened to you? You come home from  a hard days work, toss your stuff on the kitchen table and just want to relax. Pick up the remote, hit the power button to switch on the new High-Definition Television

you just purchased a couple of weeks back. You click on the Netflix icon, the screen gets bright red and it just sits there and nothing happens.

So, you scratch your head wondering what is going on. You go to the den, check that the internet is working. The first thing that many people fail to realize anything blocking the router's Antennae will prevent your WiFi connection from traveling throughout the house.

 

Belkin Wire-less Router
Belkin Wire-less Router

The first thing is to make sure everything is connected properly sometimes there could be issues with the RJ-45 Cord, check to make sure that the power plug has not been tampered with.  After this is done and you are positive that the antennae is not blocked. The next thing to do, is look on the back of the router.  You should  see a small button(reset Button) next to the power input on the device. If you take a paper-clip and press in on the reset button . Let the router recycle, and you should be back in no time watching your favorite movie or show.  Hope this helps. Now, should this not work, you might have to press in on the reset button on the Modem. Til Next time…

Putting God First.

God Bless.