today, we will be working on a hp probook 4520s laptop computer with windows 7,.
when a friend dropped off his computer, he said all that he was getting was a black screen, after doing some searches found some ways to fix this issue. So, when he clicked on the account, the screen would go black showing only the mouse cursor. First thing to do is restart the computer, and go to SafeMode.
To do this power down the computer, then power up the computer holding down the F8 key. This key is along the top of the keys. When you do this you will see a black screen, with text, what the computer is doing is loading certain drivers, at the top you will see the words “SafeMode” move down to where you see the words” Last good configuration (Advanced).
This should work you might have to do this a couple of times.
The next step is to Load Malware Bytes, I will provide a link below:
After this is done, your computer should be working normally, hope this helps.
Once a year is always a good time to reinstall Windows. Today, we are going to do a clean install for Windows XP.
First thing though you will need to find the Windows XP Operating disc. Once you have it, you want to insert in the CD-ROM. Then Restart the computer, when the screen appears, look for what function key works on how to enter set-up. That way you can set-up the CD-ROM as the boot drive.
Restart the computer but, this time press (F-2) or whatever number your computer screen specifies. It could be f-1, f-2, f-4, f-6, f-8, or f-12. Once you enter setup this is where the bios is.(BIOS) Basic Input Output System controls your connections, display, mouse speakers etc..go to the boot sequence than using the minus and plus sign to move the cd rom to the number 1, spot > hit escape, you should see save and exit, >click enter, bios will exit the system.
Restart computer, on the screen will appear the words “boot from CD strike any key on keyboard”, it will start to load drivers, it will then ask if you want to repair windows, you’re looking for the other choice to install windows. Than you will want to delete the partition,> create a new partition, Making sure you use the largest number for the partition> The words raw, will appear after it’s done. >Than the computer will start the install Windows XP.
You should do a clean install at least once a year to keep your computer running smoothly.